Official Cliniko partner integration

Cliniko revenue protection and no show reduction

Revenue protection for Cliniko without replacing your diary. Novintel syncs Cliniko appointments, helps you reduce no shows, and tracks cancellation and late change fees in parallel with scheduling and patient records. Novintel also works standalone; Cliniko is optional.

Fewer no shows, clearer revenue leakage, encrypted API, built for UK clinics

Cliniko
In the product

Cliniko appointment sync to your revenue dashboard

Pull Cliniko appointments into Novintel, apply your cancellation policies, and see leakage, recovery, and patients at risk in one dashboard. Built for clinics that want stronger revenue protection on Cliniko.

Cliniko appointments syncing to the Novintel revenue dashboard
Parallel layers

Your Cliniko diary stays. Novintel adds accountability for no shows.

Parallel layers, not a replacement.

Setup

How it works

  1. 1

    Sign in to your Novintel Cliniko workspace

    Sign in with the clinic link we provide during onboarding.

  2. 2

    Add your Cliniko API key in Settings

    Stored encrypted at rest. Generate a key in Cliniko and add it in Novintel Settings.

  3. 3

    Sync appointments for your date range

    On demand sync when you run it from the product. You choose the date range.

  4. 4

    Manage bookings at risk and fees

    Use Dashboard and Appointments to confirm, waive, or collect against your policies.

What stays in Cliniko

  • Booking and calendar
  • Clinical workflow
  • Patient file and records

What Novintel adds

  • Revenue accountability on missed or late changed appointments
  • Policy-based fee tracking staff can confirm, waive, or collect
  • Intelligence dashboard for no shows, cancellations, and leakage
Does Novintel help reduce no shows for Cliniko clinics?

Yes. Novintel works alongside Cliniko to flag bookings at risk, enforce your cancellation policies, and track fees so missed appointments are visible and recoverable. Your Cliniko calendar stays as it is.

Is Novintel revenue protection software for Cliniko?

Yes. Novintel is built for revenue protection on Cliniko appointments. Sync your diary, apply clinic policies, and see leakage, recovery, and patients at risk in one dashboard. Cliniko remains your system of record for booking and clinical records.

Do I need Cliniko to use Novintel?

No. Novintel is a standalone revenue protection product. Cliniko is an optional official integration for clinics that already use it.

Does Novintel replace Cliniko?

No. Cliniko remains your source of truth for scheduling and patient records. Novintel runs in parallel for policies, intelligence, and fee accountability.

How often does Cliniko data sync to Novintel?

On-demand. When you run sync in the product for your chosen date range.